Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
Privacy policy
At AG Groups Shop, we highly value your privacy. This policy explains how we collect and use your information when you purchase from our shop or interact with us.
1. Information We Collect:
To fulfill your order, you provide us with certain information, such as your name, email address, postal address, and the details of the product that you’re ordering.
2. Why We Need Your Information:
We use your information to:
Provide our services, such as fulfilling your order, settling disputes, or providing customer support.
Comply with legal obligations, such as tax laws.
3. Information Sharing:
We only share your personal information with trusted third parties, such as:
AG GROUPS SHOP : To provide our shop services.
Delivery companies: (Like FedEx/DHL) to deliver your orders.
Compliance with laws: If required for legal reasons.
4. Data Retention:
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy.
5. Contact Us:
For more details on our 30-Day Return & Exchange Policy, please visit our Contact Us page or email us at info@aggroupsshop.com